Role |
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Location |
MKU Limited, 13, Gandhi Gram, Kanpur, India
, India
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Department |
IT |
Academic Qualification |
Graduate/Post Graduate preferably MBA |
Experience |
2-3 years of experience in domain |
Reporting To |
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Responsibilities |
• Planning and delivering CRM strategies across the organisation with a view to retaining existing customers, increasing brand loyalty and expanding the company brand.
• Deciding on a final CRM structure and architecture that will work seamlessly across the business and capture crucial information along the sales funnel.
• Making sure the customer database is correctly segmented for targeted marketing activities.
• Collaborating with other departments ensure the CRM strategy works well for every aspect of the business.
• Development of testing strategies to guarantee the most efficient approach for the organisation and its customers.
• Coming up with creative ideas, preparing proposals, overseeing the production process & execution and reporting the results to the relevant people. |
Competencies |
• Sound knowledge of CRM Microsoft Dynamic 365 tool.
• The ability to meet tight deadlines and outstanding time management skills.
• Should be proficient in MS office.
• Preferably have worked on client management
• Should be proficient in English |
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Apply
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