Executive/Sr. Executive CRM Apply

Role
Location	MKU Limited, 13, Gandhi Gram, Kanpur, India , India
Department	IT
Academic Qualification	Graduate/Post Graduate preferably MBA
Experience	2-3 years of experience in domain
Reporting To
Responsibilities	• Planning and delivering CRM strategies across the organisation with a view to retaining existing customers, increasing brand loyalty and expanding the company brand. • Deciding on a final CRM structure and architecture that will work seamlessly across the business and capture crucial information along the sales funnel. • Making sure the customer database is correctly segmented for targeted marketing activities. • Collaborating with other departments ensure the CRM strategy works well for every aspect of the business. • Development of testing strategies to guarantee the most efficient approach for the organisation and its customers. • Coming up with creative ideas, preparing proposals, overseeing the production process & execution and reporting the results to the relevant people.
Competencies	• Sound knowledge of CRM Microsoft Dynamic 365 tool. • The ability to meet tight deadlines and outstanding time management skills. • Should be proficient in MS office. • Preferably have worked on client management • Should be proficient in English
	Apply

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